How 'bout reading before answering?

I just emailed some woman at corporate to find out some information about a certification exam. I asked her very pointed questions so that she would not refer me back to what I had just read on the website. I actually asked for clarification of what the website said because it had conflicting information.

What did she do? She copied and pasted information from the website into my email and then referred me to the website for more information.

That irks the shit out of me.